Contact
Customer Support Hours
Monday - Friday / 12pm - 6pm EST
Saturday - Sunday / 10am - 6pm EST
Holiday Hours May Differ
Frequently asked questions
What is the return policy?
We accept returns within 14 days of delivery for unused items in their original condition.
Customers are responsible for return shipping costs, and original shipping fees are non refundable. All approved returns receive store credit for the item price only (excluding shipping costs).
A $10 return fee applies to all returns and may vary depending on the order value. If you purchased multiple items, you may return individual items from your order. However, we do not accept international returns.
Damaged items must be reported within 72 hours of delivery with photos, and approved damage claims will not be charged a return fee.
Are purchases final sale?
When will I get my order?
Orders will be shipped in 7-10 business days.
How do I know my order is confirmed?
Every order is subject to review. You will know your order is confirmed when you receive a shipping confirmation email containing your order #.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.